SME Monitoring — 24/7 alerts, uptime reports, peace of mind

We watch while you sleep.

After you close your business, your site breaks. Without monitoring, you might not know until morning. NEXUS AGENCE monitors every server, every page, every service 24/7 and alerts you instantly. Problems don't wait for business hours.

Check every minute · SMS/email alerts · weekly reports · 99.9% SLA

Continuous monitoringAutomatic checks every minute, 24/7/365.
Instant alertsSMS, email, Slack: you'll know in < 2 min if downtime.
Uptime reportsMonthly availability statistics and performance.
Live dashboardSee status of all services at a glance.
Full history12 months accessible for audit and analysis.
Reactive supportIf problem detected, we act before you have to call.

Three monitoring levels

From basic to mission-critical.

A small brochure site has different needs than an e-commerce business. Choose the level that protects your business.

Basic

For small sites: overall uptime and basic alerts.

  • Check every 5 minutes.
  • Email alerts if downtime.
  • Monthly uptime report (%).
  • 12 months history.
  • Simple dashboard.

Starting at $30/month

Professional

For established business: detailed tracking and priority alerts.

  • Check every minute.
  • SMS + email + Slack alerts.
  • Monitor individual pages (checkout, login, etc.).
  • Weekly performance reports.
  • 99.5% SLA guaranteed.
  • Reactive support included.

Starting at $80/month

Mission-critical

For critical business: complete monitoring + intervention.

  • Check every 30 seconds.
  • Instant alerts (all channels).
  • Monitor API, database, servers.
  • Automatic escalation if no response.
  • 99.9% SLA with downtime credit.
  • 24/7 support with fast response.

Starting at $200/month

Monitoring questions

What SMEs often ask about monitoring.

What's the real cost?

Basic: $30/month. Professional: $80/month. Mission-critical: $200/month. Small compared to the cost of undetected downtime (lost customers, damaged reputation, compromised data).

What's the alert delay?

Less than 2 minutes. We check every minute (or 30 sec in mission-critical mode). The instant your site goes down, you get alerted. Meanwhile, we're already working on the fix.

What if it's a false alarm?

We confirm any issue with a second check. False alarms are rare. If your site is unstable (slow, intermittent timeout), we see it and report it for correction.

Can we monitor databases too?

Yes, in Professional and mission-critical modes. We can check MySQL, PostgreSQL performance and query delays. Useful to catch slowdowns before they hit your site.

How much history do you keep?

12 full months. Useful for audits, to see if problems repeat, or to prove SLA to an insurance. Everything stays accessible.

Can we upgrade later?

Of course. Basic to Professional, or Professional to mission-critical. No penalties, just pro-rated billing. Your needs evolve, your monitoring does too.

Feeling reassured?

Let's activate monitoring for your site.

Contact NEXUS AGENCE. We'll set up monitoring in hours. You'll sleep better knowing we're watching.

FR