Online store — catalog, payment and delivery under control
An online store doesn't need to be complicated to work: it needs a readable catalog, payment in Canadian dollars with the right taxes calculated, clear delivery or pickup, and an inventory you can track by hand. NEXUS AGENCE builds that base properly, explains it to your team, and leaves the store in your hands.
Packages at $500, $1,200, $1,500 · 50% / 50% payment · hosting + domain included the 1st year
The catalog
A catalog is judged by how fast a customer finds what they're looking for. We organize your items into useful categories, write product pages that answer the questions people ask on the phone, and keep the structure simple enough that you can add a product yourself.
Categories built for your real customers, not for a warehouse. One entry per main product family, an internal search box, and filters only when they genuinely help someone choose.
Every product page carries the information that prevents one more email: dimensions, materials, weight, availability, lead time. Variants (size, colour, format) stay attached to the same product so you don't multiply pages.
Add to cart, review, pay: three steps, not seven. Shipping fees and taxes appear before payment, never after, which keeps shoppers from abandoning a cart at the last second.
Payment and taxes
Online sales in Quebec follow the same rules as sales in person. The store therefore calculates the applicable taxes, produces readable invoices, and leaves card data with a specialized provider—never in your files.
Quebec applies 5% GST and 9.975% QST on most taxable goods, which is 14.975% before rounding. The store adds both at the right moment, shows the breakdown on the invoice and keeps a record for every order.
As a rule, registration for GST and QST becomes mandatory once taxable supplies exceed $30,000 in a single calendar quarter or over four consecutive quarters. Below that threshold, a small supplier can usually stay unregistered—but then the taxes are not collected.
Payment runs through a certified provider (Stripe, Square, Moneris, PayPal: whichever you already use). Card numbers are entered in its secure fields: PCI DSS compliance rests with the provider, and your site never keeps that data. Its transaction fees are billed per use, by the provider.
Delivery and inventory
For a neighbourhood business, logistics should stay as simple as the counter. We pick the options that suit your products, then set up quantity tracking that takes a few minutes a day.
Fees calculated by weight, by region or as a flat rate decided in advance. The customer gets a tracking number and you get the list of parcels to prepare today. Service areas and announced lead times are written down plainly.
The most profitable option for local customers: order online, collect on site, no shipping cost. Pickup hours, the address and the preparation delay appear at checkout and are repeated in the confirmation email.
Every product carries a quantity. When it hits zero, the store blocks the sale and you get a notice: no more orders you can't honour. Restocking means changing a number, not sitting through a three-day training course.
Compliance, security and training
As soon as a store collects a name, an address or an email, it handles personal information. NEXUS AGENCE sets up the technical and documentary basics that make your practice defensible, then trains the person who will run it day to day.
Quebec's Law 25 requires, among other things, appointing a person responsible for the protection of personal information and publishing their contact details, posting an accessible privacy policy, obtaining valid consent, securing the data, keeping an incident register and destroying information no longer needed. We put these elements in place with you, linked to your privacy policy page.
The whole site runs over HTTPS, communications with the payment provider are encrypted, and the store content is backed up using the 3-2-1 rule with a real restore test. No unnecessary third-party dependency is loaded into the pages. The approach is detailed in SME cybersecurity and 3-2-1 backups.
Continuous monitoring watches the site's availability and flags access anomalies; see monitoring & alerts. Then we train whoever runs the store: adding a product, issuing a refund, reading an order, correcting stock, understanding a tax report. One guided session, plus a written cheat sheet that stays in the counter drawer.
Packages
The right package is the one that matches your product count and your real logistics, not the biggest one. The scope is written down plainly before we start, and there are no surprise lines after signature.
To sell a short catalog without complicated logistics: items you can count on one hand.
$500
For an SME with real inventory that wants to run its own sales.
$1,200
For a wider assortment, many variants and a more demanding purchase path.
$1,500
After launch, the monthly maintenance plan at $59.99/month covers small changes, basic monitoring and backup—with no fixed term. Payment is 50% on order and 50% on deployment. Hosting and domain are included for the first year, then renewed at their real cost.
Frequently asked
A starter store usually launches in 2 to 3 weeks once the catalog and shipping information are provided. A service store takes 4 to 6 weeks, because categories need structure, payment and taxes must be connected, and the person handling orders has to be trained.
Yes, that's the point. You get an administrator account in your own name and a training session on your real products: adding an item, changing a price, adjusting a quantity, removing a photo. No line of code to touch.
The store calculates and displays them, and the invoice breaks both out. Registration with Revenu Québec, remitting the taxes and filing remain your company's responsibility, however. We configure the store according to your status—registered or small supplier—and document what was decided.
NEXUS AGENCE puts the required basics in place: a named responsible person, an accessible privacy policy, valid consent, security measures, an incident register and destruction of unneeded data. Legal compliance remains your company's responsibility: for formal validation, a lawyer or a privacy consultant is still the right person to consult.
Nowhere on your side. Payment is processed by a certified provider, in its own secure fields. Your site never sees the card number and your database stores none. PCI DSS compliance rests with the provider, not with your business.
When the quantity hits zero, the store blocks the sale and sends you a notice: you never promise an item you don't have. Refunds are issued from the payment provider's dashboard, and the order is marked refunded in the store so the numbers stay consistent.
Next steps
Call or write: in 20 minutes we'll look at your products, your delivery method and how you want to get paid. We then confirm the exact package, with no pressure and no jargon.
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Tommy Lafrance's Web AgencyAGENCE • WEB • CYBERSÉCURITÉ